Systems Administrator - Firewall and Network
Chapman and Cutler LLP - Main
150+ Attorneys; 200+ Staff
Reports to: See job posting
EDUCATION: See job posting
EXPERIENCE: See job posting
DESCRIPTION: Chapman and Cutler LLP is seeking a Systems Administrator to join the Information Services team in our main office in Chicago. This individual primarily will be responsible for the overall performance of our firewalls and network. Responsibilities will include, but are not limited to the following: Administration of network, firewall and VPN environments Provisioning of new infrastructure (as needed) Management of patches for infrastructure Monitoring of network performance, including the ability to troubleshoot alerts Assistance with Level 1 network help desk support Maintaining high availability of network services Assist in system log review and security investigations as needed Assist with employee onboarding and with departures Desired experience/qualifications are as follows: Previous experience working with Cisco IOS, ASA and Palo Alto firewalls required; Cisco and/or security certifications helpful, but not required Familiarity with Catalyst 3850 switches (ISR routers a plus) Experience with Nexus NX-OS helpful, but not required Ability to troubleshoot and resolve network issues Development of thorough implementation plans and relevant testing procedures Ability to work quickly and competently in high-pressure situations Excellent oral and written communication skills Teamwork and customer service orientation To apply, please submit a cover letter and resume. All applicants will be considered; however, the hiring decision will be based on qualifications for the position. Chapman and Cutler LLP is an Equal Opportunity Employer M/F/D/V/SO.
Posted: October 20, 2017
Neal, Gerber & Eisenberg LLP - Sole Office
150+ Attorneys; 150+ Staff
Reports to: Help Desk Manager
LOCATION: 2 N. LaSalle St.
EDUCATION: High school diploma or equivalent required; Bachelor's degree in Computer Science or similar preferred.
EXPERIENCE: •5 plus years experience providing technical support in a professional services firm environment required; law firm experience preferred •Must have or working towards all of the following certifications: Word Microsoft Office 2007 - 2016, Outlook •Microsoft Office 2007 - 2016, A+ certification and/or MCP (Windows 7-10) •Knowledge of basic networking technologies and basic MS Windows system administration •Excellent communication skills
DESCRIPTION: Neal, Gerber & Eisenberg LLP is a mid-sized Chicago Loop law firm seeking a Systems Analyst. Systems Analyst is responsible for first and second level tier support for all Firm's standard software and hardware. Provides effective evaluation of end-user needs. Good judgment and timeliness in response is imperative. System Analyst will spend at least 5 hours daily working on-the phone, log end-user calls, trouble-shoot end-user problems and provide detailed information and update assets management information in the Help Desk ticketing system. Specific Duties Include: •Log end-user calls to the Help Desk ticketing system together with the information about resolution of each case. •Provide technical support to end-users on all Firm's hardware and software. •Trouble-shoot end-user problems and provide detailed information; when necessary re-assign tickets to the higher level of support. •Update asset management information in the Help Desk ticketing system. •Under the direction of IT Leadership, install, support and maintain one (or several) of the hardware/software solutions. •Train and support users on specialized software products for use in various Firm service and practice groups. •Work with other IT Teams. •Work on special projects as assigned.
Posted: September 19, 2017
Help Desk Team Lead
SmithAmundsen LLC - Main
140 Attorneys; 160 Staff
Reports to: Director of Information Systems
LOCATION: 150 N. Michigan Avenue, Chicago
EDUCATION: Bachelor's degree
EXPERIENCE: 8+ years of progressive experience
DESCRIPTION: SUMMARY: The Help Desk Team Lead position has multiple levels of responsibility to the Technology Services Group. Display both technical and management skillset, to support as well as to oversee the help desk team. The assigned person will participate in maintaining and improving the timeliness and quality of technology support given to all customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: “Essential functions” are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.1 • Provides phone and desk-side support from start to completion for all desktop and applications related issues including problem assessment/resolution. • Responsible for managing the ticketing system process from phone calls made to the Help Desk and central inbox to ensure all issues are captured in the Footprints ticketing system. • Promote the effective utilization of firm provided technology resources through desk-side/just-in-time/scheduled Educational or Consultative sessions. • Identify legal practice evolving needs and requirements through daily interaction with customers in both incident management interactions and consultative discussions. • Develop proactive relationships with attorneys, secretaries, and support staff in utilizing legal technology to promote the improved efficiency, effectiveness and competitive advantage of the firm’s legal services • Identify, review and act upon identified trends. • Interface with 3rd party vendors and consultants delivery services. • Maintain the operational availability of all technological resources, including, but not limited to: § Workstations (imaging process with laptops and desktops) § Printers (troubleshooting issues and work with support vendor) § Data Communication equipment (maintenance and report to our SWC engineer consultants) § Audio visual equipment (maintenance, troubleshoot and setup) § Cisco Phones (configure, troubleshoot and distribute) § WebEx and Life-size video Conferences (test and setup for meeting requests) • Perform all levels of technical resource to customers as well as function as an escalation resource for other members of the Technology Services Group. • Participate in research and/or testing of new applications and/or projects relating to firm wide implementations. • Participate as an active member of project teams as assigned • Obtain requirements and concerns from lawyers during technology rollouts and upgrades. • Maintain and adhere to departmental and office wide policies, procedures, standards and guidelines. • Execute the effective and timely delivery of technology services. • Interact professionally and effectively with all customer constituencies. • Keeps current with the latest trends in the legal technology industry through industry magazines, focus groups and/or industry associations. • Manage Help Desk tickets reporting, team calendar entries for work hours, PTO, and On-Call rotations. • Work alongside with IT consultants
SEND RESUMES/APPLY TO: HR@salawus.com
Posted: August 30, 2017
Systems Administrator - Mail and Linux
Chapman and Cutler LLP - Main
150 Attorneys; 150 Staff
Reports to: Chief Information Officer
LOCATION: 111 West Monroe Street
EDUCATION: Bachelor's degree in Computer Science, Engineering, Mathematics or a related field preferred
EXPERIENCE: 5+ years of experience in Solaris/Linux system administration
DESCRIPTION: Chapman and Cutler LLP is seeking a Systems Administrator – Mail and Linux to join the Information Services team in our main office in Chicago. Responsibilities will include, but are not limited to the following: -Administration of Cent OS Linux environment -Monitoring and troubleshooting email delivery through Mimecast and Office 365 -Configuring software -Oversight of patch availability and deployment for software applications and OS -Monitoring and maintenance of file system, including troubleshooting alerts and monitoring overall system performance -Maintaining high availability of all production services -Assistance with employee onboarding and with departures Desired experience/qualifications include the following: -Bachelor's degree in Computer Science, Engineering, Mathematics or a related field preferred -5+ years of experience in Solaris/Linux system administration -Familiarity with Windows Server 2012 and Microsoft Hyper-V; experience with Palo Alto Firewalls and Cisco ASA also a plus -Proven success in managing server environments with strong high-availability requirements -Experience with basic shell scripting and scripting languages such as Perl and Python for automating tasks -Teamwork and customer service orientation -Ability to work quickly and competently in high-pressure situations -Excellent oral and written communication and organizational skills To apply, please submit a cover letter and resume. All applicants will be considered; however, the hiring decision will be based on qualifications for the position. Chapman and Cutler LLP is an Equal Opportunity Employer M/F/D/V/SO.
Posted: August 24, 2017
Information Security Engineer
Vedder Price - Main
200 Attorneys; 300 Staff
Reports to: Manager of Network Operations
LOCATION: 222 N. Lasalle St., Chicago, IL 60601
EDUCATION: Bachelor’s degree, preferably in a computer-related field considered
EXPERIENCE: 5+ years experience in Information Security or related field · SANS Institute GCIA, GCFW or GCIH preferred; other SANS certifications · working knowledge of compliance frameworks, such as COBIT, ITIL, NIST or ISO 27001/2 · CISSP or GIAC certification preferred · Experience with Trend Micro, Palo Alto Networks, Splunk, Rapid7 Nexpose preferred · Experience in the legal market a plus · Effective communication skills, both written and oral. Strong interpersonal skills required to communicate with all other IS members, members of the firm (users of systems), and clients. Must have customer service attitude and ability to work well with other groups. · Superior understanding of the firm's goals and objectives, with demonstrated ability to apply technology in solving business problems · Strong organizational skills, capability to schedule and coordinate multiple activities in results-oriented environment. Initiative and ability to enforce policies and procedures through influence. · Must subscribe to being highly available and responsive to occasional after-hours issues, as the firm operates on a near 24x7 basis.
DESCRIPTION: Design, implement, administer, troubleshoot, and support security infrastructure on Vedder Price’s network, including the following: · Multicontext firewalls and clustering · Intrusion detection and prevention · Vulnerability management · Centralized log management · Data Loss Prevention · Content Filtering · VMWare and Microsoft Windows systems · Non-Windows authentication controls, i.e., cloud-based identity management, Cisco, and Palo Alto Networks · Collaborate with other staff in Information Services to ensure that security standards are developed and enforced in the course of implementing or upgrading firm technology, educating others on security best practices. · Demonstrate awareness of security best practices across common technologies, advocating for additional controls as necessary to ensure optimal security. Examples of technologies to be addressed include the following: · Active Directory · Group Policy · Windows desktop systems and “locked down” desktop management · VMWare and Microsoft Windows Server systems · Non-Windows authentication controls, i.e., cloud-based identity management, Cisco, and Palo Alto Networks · Two-factor authentication · Network access control · Participate fully in all efforts to develop security policies and meet client or other compliance requirements. Lead efforts to document security standards and procedures, demonstrating best practices to auditors or reviewers. · Review business processes, recommend and implement supportable security changes, including any relevant tools to better secure those processes. · Evaluate, implement, and enforce security practices around mobile and remote solutions, including Citrix, VPN, and MDM. · Maintain and coordinate incident response planning, assisting in execution of the incident response plan as needed. · Investigate actual and suspected security breaches. · Ensure consistent policies are applied to any hosted or cloud-based services being utilized by the firm. · Conduct log review and reporting on security devices and identified Windows systems. · Generate evidence for compliance/audit. · Work with vendors as necessary to supplement our security capabilities and recommend their use when appropriate. · Provide backup assistance for other Network Operations team members as necessary. · Assistance with all projects and tasks related to the firm as directed by the Network Operations Manager
SEND RESUMES/APPLY TO: Apply on our website or send resume to email@example.com
Posted: August 17, 2017