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Director of Information Technology

Chuhak & Tecson P.C.  - Main

65 Attorneys; 65 Staff

Reports to:      COO

LOCATION:             30 S. Wacker Dr., Chicago, IL 60606
   
EDUCATION:           Bachelor Degree in Computer Science or related discipline.    
EXPERIENCE:         Minimum 7-10 years of experience managing a comparable size technology operation in the legal industry.

DESCRIPTION:       The Director of Information Technology (“Director”) is responsible for managing all IT functions of the Firm and collaborating with stakeholders in the Firm in a manner that facilitates the efficient delivery of high quality legal services, minimizes cost, meets security and other required demands. The Director works closely with the COO and the Technology and Management Committees to identify, recommend and develop technology solutions that currently meet and advance the business needs of the Firm for both internal departments and practice areas. Such solutions must also encompass an appropriately forward-looking technology lifecycle. The Director plans, coordinates, directs and executes the day-to-day IT activities related to voice and data networks, wireless communications, mobile technology, and computer hardware and software as approved by the Firm. The Director recommends, tests and implements hardware, software and solutions from outside providers to ensure the reliability, performance and integrity of network systems. This effort includes overseeing, and in some cases conducting, technology-related support and training activities, as well as relationship management with vendors and service providers. The Director is responsible for managing, mentoring and developing an internal team of three technical professionals, as well as hiring when needs require it. In this capacity, the Director will establish service expectations and applicable procedures for all IT staff. The Director also serves as the Firm’s Security Officer as required by the HIPAA, FINRA and client-contractual regulations. This responsibility includes working in conjunction with the Firm’s Privacy Officers and ensuring that the Firm maintains an appropriately secure system and posture. Given the size of the Firm, this position also has “hands-on” responsibility for some of the items outlined above. The Director must be able to combine conceptualized thinking and visioning with practical every day execution. Major Duties and Responsibilities: • Personally direct and manage the Firm’s information systems such as: • Ensuring the Firm’s computing environment always has the level of resiliency and protection needed to meet the Firm’s expectations. •o Ensuring existing security procedures and policies are implemented and enforced. • Monitoring and maintaining of the Firm’s Internet access. • Monitoring the level of system security in the form of firewalls, virus protection, and policies and procedures. • Providing timely and accurate communication to users of network status including notice of scheduled downtime and network “events” such as outages, slowness, etc. • Monitoring network stability and performance. • Overseeing the management of the help desk activities and resolution of escalated issues. o Monitoring available space on network storage volumes and directing the need to move, delete and organize adequate disk space for consistent network operations. •o Reviewing and generating reports of help desk activity. • Reviewing monthly system health reports and recommending appropriate actions. o Managing all licensed software to ensure licensing compliance. o Approving agreed and budgeted technology expenditures to ensure compliance with contracts and budgets. • Personally direct, manage and implement regular security training, assessments and testing; track, address and report security incidents; keep abreast of potential security threat developments and ensure these are addressed as needed; and assist with responding to client audits and inquiries as needed. • Train or direct the training of all personnel in network and desktop operations and demonstrate available network resources. • Provide regular management-level status reports on all aspects of the IT department’s activities including: key help desk metrics, training initiatives, network operational status, status of current initiatives, progress towards strategic goals of the Firm and security issues. • Forecast and manage the annual technology budget to maximize benefit while containing costs and provide monthly reporting as requested. This would include preparing RFPs or soliciting and evaluating bids for IT equipment, services and contracts, as necessary. • Hire, manage, develop and mentor members of the IT Department to ensure that they are providing top quality service and response to the business by assigning responsibilities, setting priorities and supervising their daily work. • Manage and coordinate the activities of outside vendors and consultants to ensure that they are being used effectively to meet the needs of the Firm. • Maintain a department knowledge base. • Ensure that all information systems operate in compliance with internal and legal regulations. • Provide ongoing analysis, advice, education and leadership to the Technology Committee on the technological issues and technologies targeted for the legal market that may affect the delivery of legal services for the Firm. • Guide the planning, management, and implementation of all IT infrastructure and application platform changes including testing, selection and installation of hardware and software and documenting costs, timelines, risks and goals to set expectations and monitoring success. • Work with attorneys, staff and Firm management to develop a multi-year strategic information technology plan, revise annually and report against plan to the COO and Firm, as directed. • Other duties as assigned. Supervisory Responsibilities: • IT Staff of Applications Specialist, Support Specialist and Senior Trainer • Vendors. • Service Providers. Knowledge, Skills, Abilities: • Experience envisioning long-range technology plans, communicating their value, and developing buy-in with executive management and principals as a whole. • Proven interpersonal, managerial and leadership skills. • Exceptional, professional, positive, client service-oriented and can-do attitude. • Proven written and speaking communication skills with all levels of personnel in an organization including an ability to document information and disseminate it strategically. • Proven analytical, evaluative, and problem-solving abilities. • Strong understanding of, and experience with, project management principles and practices. • Ability to effectively prioritize and execute tasks in a timely fashion. • Experience working in a team-oriented, collaborative environment. • Experience developing and managing capital and expense budgets. Technical Requirements: • Extensive application support experience with Microsoft Office products. • Technical knowledge of networking environments, Microsoft Exchange, Microsoft Windows and System Center Configuration Manager (SCCM) managed desktops and Microsoft Windows server operating systems. • Experience with mobile device integration in a BYOD environment; Microsoft Active Sync and other Firm applications. • Experience with telecommunications systems, services, network hardware, and standards. • Understanding of Legal Technologies such as: Document & Knowledge Management Systems, Legal Accounting, Case Management, Litigation Solutions, Docketing, Cost Recovery, and Digital Dictation. • Experience with specific legal applications such as NetDocuments, E55, Bighand, Juris, Lacerte, Copitrak and others typically found in similarly sized law firm. • Understanding of general networking (LAN/WAN) concepts and Microsoft infrastructure (Active Directory, DNS, etc.). Knowledge of Cisco switching and routing technologies. • Understanding of Storage Area Networking, hyper-converged solutions, Virtualization (VMware) and Cloud computing (Microsoft Azure), SaaS applications. • Understanding of how non-Microsoft Windows machines integrate with a Microsoft Windows environment. • Experience with network security technologies and methodologies such as: Palo Alto, Sophos, Mimecast, IDS/IPS, web filtering, malware detection, incident response, etc. Physical Demands/Requirements: • Lifting and moving of typical server, PCs, and other similar hardware. Disclaimer: This job description is subject to be amended or changed at the Firm’s discretion. The above statements are intended to describe the general nature and level of work being performed by the individual in the position. They are not intended to be an exhaustive list of all responsibilities, duties and skills of personnel so classified.
     

SEND RESUMES/APPLY TO:        Apply via mail: recruting@chuhak.com

Posted: April 9, 2018


Application Developer

Vedder Price P.C.  - Main

300 Attorneys; 550 Staff

Reports to:      Manager of IT            

LOCATION:             222 N. Lasalle St., Chicago, IL 60601
   
EDUCATION:           Bachelor or Associates Degree in Computer Information Systems and/or Accounting, Finance, Business Administration.      
EXPERIENCE:         Minimum five years of overall software development experience (legal industry preferred). · Hands-on development experience with IntApp OPEN, INTEGRATE, FLOW highly desirable. · In-depth knowledge of risk management workflow solutions for new business intake and conflicts desired. · Demonstrated working knowledge of workflow solutions such as K2, BizTalk, SSIS, etc. a plus. · Ability to understand high level requirements and translate them into technical solutions. · Produce high quality, modular, reusable code that incorporates current best practices. · Advanced knowledge of structured query language (SQL).   

DESCRIPTION:       The Application Developer will take a hands-on role in the design and development of workflow applications, databases, and other development artifacts within the organization. The Application Developer role is primarily responsible for the development and technical support of critical enterprise applications to insure accurate system operation, process improvement, and integrity of data across core systems. This role will serve as the functional expert on the firm’s key enterprise applications in risk management and marketing that leverage IntApp technologies such as IntApp OPEN, Experience, FLOW and INTEGRATE. He/she will be the technical point of contact between the business unit and the Information Services (IS) department. The role will design technical documentation of system updates, improve workflow, and make appropriate recommendations that will positively impact operational effectiveness.           

SEND RESUMES/APPLY TO:        Apply on our website, or by email: ch.recruiting@vedderprice.com    

Posted: March 5, 2018  


Technology Project Manager/Business Analyst

Vedder Price P.C.  - Main

300 Attorneys; 550 Staff

Reports to:      Director of Information Services             

LOCATION:             222 N. Lasalle St., Chicago, IL 60601
    
EDUCATION:        Bachelor’s degree with a minimum of five years of experience managing complex technology-centric projects in support of business-wide operational or financial initiatives            
EXPERIENCE:       - Excellent communication skills, both written and verbal, along with solid interpersonal skills and the ability to interact with all levels of staff within the firm on a daily basis. - Excellent organization skills; analytical, detail-oriented and methodical. - Certifications relating to project management or efficiency methodologies preferred. - Experience working in a large law firm or legal consultancy strongly preferred.

DESCRIPTION:  The Technology Project Manager/Business Analyst investigates the business issues/challenges of the firm and defines and manages projects to address those challenges. The analyst works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. The PM/BA is responsible for significant, firm-wide projects, focused on meeting project commitments and timelines while enforcing budgetary and scope limitations.The ideal candidate possesses excellent process improvement, change management, and project management skills, along with functional knowledge relevant to a law firm. As the majority of the firm’s substantive projects involve the implementation or adoption of technology, the PM/BA will focus on driving successful technology initiatives in collaboration with the Director of I.S. and the I.S. team.     

SEND RESUMES/APPLY TO:        Apply on our website, or by email: ch.recruiting@vedderprice.com    

Posted: March 5, 2018